Program Coordinator

Job description

Are you structured and do you always think in terms of solutions? uButler is looking for a Program Creator who strives for continuous improvement!

uButler is a 24/7 service that provides assistance to international local hires that need to find their way in the Netherlands. Our Relocation Assistants, who work under the alias ‘Sophie’, arrange everything that a newcomer needs when settling in a new country via our special created software. Think about opening a bank account, taking out health insurance to arrange personal matters, like arranging a holiday or looking for a hobby. Our golden formula of well-trained people, combined with a smart system, ensures that international local hires will find their way in the Netherlands within a few weeks! Are you the new link in this technical and innovative start-up?

As the Program Coordinator you are at the heart of the company to ensure that the right information reaches the right people at any given moment in time. At uButler the provision of correct information is of great importance to offer an excellent service to our users at all times. With the help of our self-developed 'knowledge base', you manage which information is visible to users, their employers and your colleagues. In addition, you know everything about the programs we offer and you write work descriptions that the Relocation Assistants can follow to complete the various requests. Besides your regular tasks, you are constantly improving the service by developing the processes within the program or devising new ways to share our knowledge in an effective manner. To do so, you can put yourself in the shoes of both users and colleagues to think of what they may need. The users come from all over the world, so flawless English writing and speech is a must. An eye for detail, the intrinsic drive to improve and innovative thinking is what allows you to take the uButler formula to the next level!

What are your responsibilities?

  • Composing and improving the service program
  • Managing the knowledge base per company
  • Writing work descriptions for the Relocation Assistants  
  • Devising and creating ways of sharing information
  • Connecting different departments within uButler through information provision

Job requirements

What do we ask from you?

  • +2 years of professional work experience
  • Fulltime available
  • Living in Amsterdam or surrounding area
  • Flawless in English and Dutch
  • Creative and solution-oriented
  • Clear and enterprising

What’s in it for you?

  • Full time contract
  • A company laptop
  • A subscription to Swapfiets
  • Room for own initiatives and improvements
  • Being part of a cool team, we are always in for a good joke!
  • An extensive lunch every day
  • Legendary drinks and outings!

Do we have your attention?

Nice! Our mission is to create the best digital relocation service and we will not stop until we succeed! Do you want to be part of this great journey? Register quickly or contact:

Medea Weertman | HR-manager | | +316 57 95 53 41